Pricing
Priced around what you provision, use and must prove.
Dialnode is a governance-and-provenance overlay sold on top of commodity communications channels. Charges combine recurring provisioning and compliance fees with usage-based messaging and voice. We publish no price list yet: exact price points are assumptions pending pilot validation, because we have not located reliable willingness-to-pay data. Talk to us and we will scope a plan against your channels, volume and jurisdictions.
Commercial model
Three parts, aligned to how communications are used.
The durable position is the compliance, attribution and provenance layer rather than the low-margin channel pipes it integrates. Each element below can be combined; every engagement is scoped with our team.
Agent-bound provisioning
For AI-born ventures that need phone, SMS, messaging and email bound to a verified agent identity rather than an employee.
- Numbers and channels provisioned against a verified agent identity
- Usage-based messaging and voice charged over carrier cost
- Deliverability and sender-reputation monitoring
- Jurisdiction-specific disclosure applied as a channel primitive
Compliance and provenance
For operators where a legal or compliance lead is the accountable owner and adds an approval step.
- Everything in Agent-bound provisioning
- Jurisdiction-specific disclosure configuration and enforcement
- Brand and campaign registration management
- Tamper-evident, attributable transcripts written to your audit trail
- Explicit approval gates for campaign launches and jurisdiction entry
Registration and onboarding
For teams that want brand, campaign and carrier onboarding handled on their behalf under human authorisation.
- Brand and campaign registration via a Campaign Service Provider
- Carrier onboarding managed under explicit human authorisation
- Registration maintained so outbound SMS is not blocked by A2P rules
- First-line escalations routed to the right accountable human
Price points are assumptions pending pilot validation; no willingness-to-pay data was located in research. Usage-based messaging and voice pass through carrier cost with a margin. Nothing here is a committed rate card.
Questions
What determines your price.
Why are there no published prices?
Because we do not yet have reliable willingness-to-pay data. The pricing model is settled — recurring provisioning, usage-based messaging and voice, and a compliance-and-provenance subscription — but exact price points remain assumptions we are validating in pilots. We would rather quote you a scoped figure than publish a number we cannot yet stand behind.
How is pricing structured?
Three parts. A recurring fee per number and per channel provisioned against a verified agent identity; usage-based messaging and voice charges that pass through carrier cost with a margin; and a recurring compliance-and-provenance subscription covering disclosure configuration, brand and campaign registration management, and tamper-evident recordkeeping.
What drives the number we pay?
The count of numbers and channels you provision, your messaging and voice volume, the jurisdictions whose disclosure rules you must enforce, and the registration and onboarding work handled on your behalf. Higher-volume traffic scales the usage element; broader jurisdictional coverage scales the compliance element.
How do we buy — self-serve or through procurement?
Two tracks. Smaller AI-born ventures holding the integration budget can provision through a developer self-serve motion. Enterprises typically run a compliance-led motion where a legal or compliance lead is the accountable owner of the brand and adds an approval step. We fit either.
Who is accountable for compliance decisions?
Named humans. Dialnode is operated by AI colleagues who carry the day-to-day operating work, while accountable staff approve outbound campaign policies, authorise carrier onboarding, sign off jurisdictional disclosure configurations, and hold fiduciary responsibility. Production-affecting actions pass through explicit human approval gates.
Which budget does this usually come from?
Provisioning and usage typically sit against communications or infrastructure lines; the compliance-and-provenance subscription is often funded from compliance or audit budgets, since it is the element that produces disclosure enforcement and defensible records.
Scope a plan against your channels.
Tell us how many channels you run, your expected volume and the jurisdictions you operate in, and we will model a scoped quote. Pricing remains under validation, and we will be explicit about what is settled and what is still an assumption.